Detroit Lions Training Camp Tickets FAQs 2023 | Detroit Lions - DetroitLions.com

ticket-faqs

Do I need tickets to attend Training Camp?

Yes - Tickets are required for practices this year. There is no fee for tickets but everyone over the age of 2 must have a ticket to attend an open practice. Tickets for all practices have been claimed and are at capacity.

Where do I get my tickets for Training Camp?

Tickets for all practices have been claimed and are at capacity

How many tickets can I claim?

Due to limited seating capacity and high demand, fans can claim up to (4) tickets per session until the ticket capacity is reached.

How much are tickets?

Tickets are free! However, all general public fans will need to reserve a ticket prior to coming on-site for an open practice. Tickets for all practices have been claimed and are at capacity.

When can Lions Loyal Members claim tickets to their select days?

Tickets for all Lions Loyal Member Days have been claimed and are at capacity. Lions Loyal Members will receive an email invite to reserve tickets to their select days on Wednesday, July 12. Please keep an eye out on your email and ensure you have the latest version of the Detroit Lions Mobile App as tickets will be delivered to your mobile account.

Tickets for all Lions Loyal Member Days have been claimed and are at capacity.
Lions Loyal Members will receive an email invite to reserve tickets to their select days on Wednesday, July 12. Please keep an eye out on your email and ensure you have the latest version of the Detroit Lions Mobile App as tickets will be delivered to your mobile account.

When can the general public claim tickets?

Tickets for all general public practices have been claimed and are at capacity. Tickets became available to the public on Wednesday, July 19 at 10:00 AM EST. Ensure you have the latest version of the Detroit Lions Mobile App as tickets will be delivered to your mobile account

Can I enter the Allen Park Training Facility using a hard stock or paper ticket?

No. In accordance with the National Football League's digital ticketing policies, all NFL teams are required to deliver tickets digitally. All Detroit Lions Training Camp tickets will be delivered digitally in your personal My Lions Account powered by Ticketmaster's convenient digital ticketing platform.

How do I access my secure digital tickets on my smartphone?

  • Download the Detroit Lions Official App from iTunes or App Store or the Google Play Store
  • Click on the "Account" tab in the bottom navigation
  • Login with your "Ticketmaster or My Lions Account" to view your digital tickets. When you get to the practice, present your smartphone to the guest services representative to have your ticket scanned.
  • If you have guests and multiple tickets on your phone, swipe to navigate between them.

Can I print my ticket from home?

No, all tickets are fully digital and only accessible via your mobile device. Your phone is your ticket.

Can I use a screenshot as my ticket?

No, a secure digital ticket must be presented either within the app, the mobile website or within your phone's wallet to enter the Detroit Lions Training Facility. Screenshots and PDF/paper tickets will not be valid for entry. Any guests arriving to Detroit Lions Training Facility with a screenshot/PDF/paper ticket will be directed to our Ticket Resolution Representatives and will need to provide photo identification to verify that they are the ticket owner of record.

What happens if my ticket doesn't scan properly?

That can usually be solved by turning your screen brightness to the highest setting. If that doesn't work, you will be directed to our Ticket Resolution representatives to troubleshoot.

What if I lose connectivity / can't connect to my account?

Our team app includes offline mode so once the tickets have been added to your account, you will be able to access them regardless of internet connectivity. To ensure seamless entry, we highly recommend downloading your tickets to your phone before arriving to the practice. If you have an iPhone, you can store your tickets in your Apple Wallet.

What if my phone breaks, dies, or is lost prior to the practice?

Simply stop at Ticket Resolution on event day, present your photo ID, and verify either your email address or mobile phone number. At that point, we'll verify that you are the ticket holder of record and provide a ticket resolution.

Can I have multiple tickets on the same phone?

Yes; however, it's much easier to transfer to each attendee their individual ticket.

What if my entire party isn't with me when I enter?

You can easily transfer each member their ticket individually since each person entering will need a ticket to get in.

How do I transfer a ticket?

It's easy! Once logged in, do the following:

  • Select "Access My Ticket(s)", then choose your event and tap TRANSFER
  • Select the tickets you'd like to send to another party, then select TRANSFER Tickets
  • Select your favorite sharing app and TRANSFER ticket ownership to your recipient(s) via email, text or social media.

Does the person I send the tickets to need a Ticketmaster account?

Yes, if the secure digital ticket recipient doesn't have a Ticketmaster account with the Detroit Lions already, they will simply create an account when accepting the secure digital ticket.

What if I forward the ticket to the wrong person, can I reclaim the tickets?

Yes, you can reclaim tickets as long as they haven't already been accepted by the recipient. Please be careful to enter your contacts email address or mobile phone number accurately when transferring tickets. Once a ticket has been claimed by the recipient, the tickets cannot be returned or recalled from the new ticket recipient.

Can ticket holders transfer tickets after the event has started?

Yes; however, you cannot transfer a ticket after the ticket has been scanned for entry into Detroit Lions Training Facility.

Is my personal information secure?

Yes, our ticketing software and ticket management systems are PCI compliant, your mobile ticketing account and password are well protected.