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CAMERAS/SELFIE STICKS | CELL PHONE CHARGING STATIONS | CHEERLEADERS | CHILDREN | CLOSED CAPTIONING | CLUB 200 | CLUB LEVEL SEATING | CLUB LOUNGES | COMERICA GRIDIRON CLUB | COMERICA GRIDIRON SUITES | COMERICA BANK CARDHOLDERS ENTRANCE | CONCESSIONS (FOOD & BEVERAGE) | COUNTDOWN TO KICKOFF | CROWD MANAGEMENT | CROWN ROYAL CORNER BAR & GRILLE | CUB CLUB & CUB CLUB ZONE
Disabled parking is available on game days in Lot 4 (on Montcalm St. located just north of Ford Field and east of Brush Street) and the Ford Field Parking Deck (on St. Antoine off of Madison). Spots are available on a first-come, first serve basis to our guests with the appropriate disabled permit and a state-issued license plate or placard. All Ford Field parking facilities are ADA compliant. Guests needing assistance can enter through most Ford Field gates and may utilize any passenger elevator.
The Drop-off and Pick-up areas are located on the corners of Montcalm and Brush near Gate B at Section 133, and Adams and John R outside of Gate A at Section 100. Please note that street closures and shuttle buses may impact these areas. Guests should always follow the direction of Law Enforcement Officers and Traffic Directors.
Ford Field provides wheelchair accessible and companion seating for guests needing assistance. The disabled seating areas are located at the top of the sections on the lower and upper concourses. On the tickets "COM" refers to the companion stadium style seat and "HAN" stands for the disabled space that requires a wheelchair or a folding chair. Please contact the usher if a folding chair is needed. Guest should contact the Ford Field Ticket Office in advance at 313-262-2167 for more information and availability. Seat relocation on game and event days is based on availability.
Disabled/ADA Seat Relocation
Guest should contact the Ford Field Ticket Office in advance at 313-262-2167 for more information and availability. Seat relocation on game and event days is based on availability. For guests needing assistance that do not have disabled or wheelchair seating for the game/event, tickets may be exchanged for disabled/wheelchair seating depending upon availability. Guests who utilize a wheelchair, walker, cane or crutches may be relocated. Tickets can be exchanged on game and event days inside of Ford Field at the Advance Ticket Windows at Gate A located on the side of the escalators by Section 100 or Gate G located next to the escalators by Section 112. Guests should first visit the nearest Guest Services location to fill out a seat relocation form. Only one companion seat is allowed with the exchange depending upon availability. Contact the nearest Guest Services representative for questions.
Assisted Listening Devices
Guests needing assistance can obtain Assisted Listening Devices at Gates A, B, C, E & G Guest Services.
Closed Captioning on Lions App
The Lions have teamed up with Home Team Captions to provide closed captioning for deaf and hard of hearing guests during Lions home games. Closed captioning of the public address system is available on the Lions' official mobile app by clicking on the Game Day tab. Guests can use their personal smartphones or stop by the Guest Services locations to loan out a tablet on game day starting in the regular season. Follow these steps to access the system:
- On your smartphone, download the official mobile app of the Detroit Lions. Look for the Closed Caption button under Game Day
- Or visit https://www.streamtext.net/player?event=LIONSGAMEDAY
The program will start running automatically. Guests can change the font, font size, color and background, if needed.
Concessions & Merchandise
Most concession and merchandise stands at Ford Field are accessible to guests needing assistance.
Please contact Guest Services well in advance of the game or event in regards to ADA questions. Please call 313-262-2222, Option #6 (Monday-Friday, 9 am – 5 pm), or email firstname.lastname@example.org. On gameday, guests with questions regarding guests needing assistance please visit the nearest Guest Services location.
Most restrooms and all family restrooms are accommodated with wheelchair accessible facilities.
Teletype Telephone for Hearing Impaired (TTY)
A TTY phone is available next to the payphone located at Gate G at Section 112.
Guests are encouraged to bring their own ADA Mobility devices including canes, crutches, walkers, scooters, and wheelchairs. On gameday, wheelchairs are available for transporting guests from the Guest Services locations to their stadium seats but will not be available for use during the event. Guests can be picked up at the conclusion of the event and brought back to the gate. Guests should contact the nearest Guest Services representative or usher for coordination.
Medical Items Approved for Entry
Guests who need to bring in certain items for medical reasons should request a Medical Letter from Guest Services at least two weeks in advance of the game or event. Guests must forward their information, including the name and address of the guest needing the Medical Letter, items needed and which event(s) they will be attending to email@example.com. If approved, a letter will be emailed which must be presented at the gates for entry. The letter will be valid for the season for season ticket holders. Items should be carried in bags that comply with the NFL Clear Bag Policy, unless another type of Medical Bag is necessary. All items will be inspected by security at the gates. For questions please contact Guest Services at 313-262-2222, Option #6 (Monday – Friday, 9 AM – 5 PM).
It is the intention of Ford Field to create an enjoyable experience for all guests so that everyone can return home safely after attending an event at Ford Field.
Valid I.D. is required for purchase. We reserve the right to refuse alcoholic beverage service to any individual who cannot provide adequate proof confirming they are at least 21 years of age.
Acceptable forms of I.D. must have a photo and include:
- Valid U.S. or Canadian Driver's License
- Valid Passport
- Valid State I.D. or Canadian I.D.
- Valid Military I.D.
- Alcohol will not be sold to guests who display signs of intoxication.
- Guests may purchase no more than two alcoholic beverages at a time.
- Ford Field reserves the right to card any guest purchasing or consuming alcoholic beverages at any time.
- Alcohol sales cease at the end of the 3rd quarter for football games.
- Ford Field reserves the right to end alcohol sales at any time and at any location within the facility to regulate guest consumption and behavior (see Guest Code of Conduct).
- Guests may not take any alcoholic beverages out of the stadium and alcoholic consumption is prohibited in the parking areas.
We ask that you drink responsibly and we encourage the use of a designated driver (see Designated Diver Program).
Animals are not permitted in or on the facility grounds with the exception of trained service animals for guests needing assistance.
ASSISTED LISTENING DEVICES
For our guests' convenience, Ford Field has ATMs at the following locations:
- Gate A Section 141
- Gate D Section 127
- Gate G Section 112 & 113
- Blitz Level 2 above Gate A Atrium, under South Club Escalators
BABY CHANGING TABLES
Baby changing tables are located in the restrooms on Levels 1 and 2. On the Club levels, the changing tables are located in the family restrooms. Ford Field also has three Mother's Nursing Rooms at Sections 133, 225 and Level 4 of the Bodman Suites elevator lobby. Guests without a Club or Suite Ticket can visit Gate A or G Guest Services at Section 100 for a pass to the suite level.
BAG CHECK TRUCKS
For bags that exceed the permissible size, guests have the option of returning the item to their vehicle or checking it at one of the two bag trucks located outside during Lions game days. There are no lockers outside of the stadium to store items and all items left unattended outside the Stadium are subject to disposal. Bag check trucks are located outside at the following locations:
- Outside of Gate A (Section 100) on Adams St. near John R
- Outside Gate F (Section 120)
Guests can check their bags for a $10 fee, cash only. Please note that Ford Field is not responsible for damaged, lost, abandoned or unclaimed property. Guests are advised to remove all items needed from checked bags. Bag check is open for one hour following the conclusion of the game. In the event guests forget to pick up their property within this time frame, they can call the Security Command Center at 313-262-2999.
In accordance with NFL Security Guidelines, the size and type of bags allowed into Ford Field are limited during Detroit Lions home games and designated events. Clear bags, including clear draw string bags, clear backpacks, clear fanny packs, and clear cross body bags are allowed and must be 12" x 6" x 12 or smaller. One-gallon plastic freezer bag (Ziploc bag or similar) are also allowed. Small clutch bags, camera & binocular cases, not exceeding 4.5" x 6.5", with or without a handle or strap, can be taken into the stadium upon inspection with one of the clear plastic bag options. Clear bags are available at The Stadium Collection at Section 100. For more information, visit www.nfl.com/allclear. For a full list please see Items Not Permitted. Ford Field reserves the right to expand or modify the bag policy at any time.
BIRTHDAY SCOREBOARD MESSAGES
The Detroit Lions are happy to celebrate special occasions such as birthdays, anniversaries and congratulations with their fans at home games. For a $150 donation to the Detroit Lions Charities, guests can purchase either a Happy Birthday or personalized message to appear on the south scoreboard during halftime of a Lions game at Ford Field. Please note that scoreboard messages are subject to approval and availability (fifteen messages will run per game) and should be submitted through the Detroit Lions website well in advance of game day. Marriage proposals are not permitted. This exciting opportunity is only available through the following link: www.detroitlions.com/birthdays.
Located on Level 2, above the Gate A Atrium at Section 100. Features market style dining including sandwiches, snacks, beer and cocktails. The Blitz is open to all guests with many seating options available. No special ticket is required for entry.
On most Lions game days, located just outside Blitz is the pre-game show broadcast from the Henry Ford Health System Update Desk. The DTE Power Hour will feature pre-game Tailgate food and drink specials at the Blitz, Bud Light Party Zone, Crown Royal Corner Bar & Grille and Gate D. Tailgate games and activities will also be featured in the area around the Blitz. The DTE Power Hour begins when gates open and lasts for one hour.
BUD LIGHT PARTY ZONE
Guests of all ages are welcome to enjoy a large variety of food and beverage options throughout the game in this festive place. Located on Level 2 near Section 238. On most Lions game days, the DTE Power Hour will feature pre-game Tailgate food and drink specials at the Blitz, Bud Light Party Zone, Crown Royal Corner Bar & Grille, and Gate D. The DTE Power Hour begins when gates open and lasts for one hour.
BUSES (PUBLIC TRANSPORTATION & BUS PARKING)
Group/Tour Bus Parking
Group/Tour bus parking is located on North Fisher (I-75) Freeway Service Drive, north of Comerica Park and Ford Field, at the direction of Ford Field Traffic Directors. The closest gates for entry and exit are Gate B at Section 133 or Gate C at Section 235.
FAST is a service powered by SMART, which offers limited stops and connects the suburbs to downtown quickly and easily. The high-frequency service travels along three of Detroit's busiest corridors, Gratiot, Woodward, and Michigan, and only stops at designated FAST stops. FAST buses come every 15 minutes for peak operating hours and operate 7 days a week, even most late-nights and weekends. For only $2.00 each way FAST is affordable and gets you to your destination quickly. Call Customer Service at (866) 962-5515, weekdays from 6:30 a.m. to 6:00 p.m. Additional information about SMART and FAST routes and schedules can be found at www.smartbus.org/ridesmart-fast or download the Ride SMART Bus App.
SMART provides fixed routes and Community Transit bus service to Metro Detroit. Ford Field is located along various system routes. For more information about SMART, call 866-962-5515 or visit them online at www.smartbus.org.
D-DOT The Detroit Department of Transportation (D-DOT) buses service the City of Detroit and major destinations. For more information about DDOT, call 888-336-8287 or visit them online at www.detroitmi.gov/ddot.
Shuttles – Restaurants/Hotels
Please see Shuttles Staging Area
Eastern Market Shuttle Buses
Please see Eastern Market
Windsor Tunnel Shuttle Bus
Please see Windsor Tunnel Shuttle Bus
Cameras with lenses longer than five inches and/or Selfie Sticks are not permitted. Electronic equipment including video recorders, tripods & wearable video cameras including GoPros are not permitted. Ford Field reserves the right to expand or modify this policy at any time. For more information, please see Items Not Permitted.
CELL PHONE CHARGING STATIONS
Guests can safely and conveniently charge their phones while enjoying the game in a secure charging station locker. Charging stations are free for guests. Simply enter a phone number or 10-digit pin to open and close a locker and no cost will be incurred. Adapters for Apple, Android, Blackberry & Windows cell phones are in each locker. Guests can visit Guest Services with any questions.
Charging Lockers are located:
- Section 100 – Gate A
- Section 112 – Gate G
- Section 127 – By the elevator
- Section 133 – Gate B
- Section 224 – Gate E
- Section 236 – Gate C
Miller Lite Taproom (Access with Proper Tickets/Credentials Only)
Premium Clubs (Access with Proper Tickets/Credentials Only):
- Comerica Gridiron Club Level 3
- MGM Grand Detroit Tunnel Club
- South Club by Section 214
Suites (Access with Proper Tickets/Credentials Only): Charging cords are located in all Ford Field Suites (there will not be a locker). Adapters for Apple, Android, Blackberry & Windows cell phones will be available free of charge in each suite for guests to use throughout the game or event.
The Detroit Lions Cheerleaders (DLC) are an elite group of brand ambassadors that provide show stopping entertainment to fans and inspiration to the community through hard work, dedication and commitment to the Detroit Lions organization. The mission is to lead fans with their enthusiasm and create an energetic and exciting atmosphere at games and other events. Off the field, their goal is to reach fans in the community as role models and shine light on charitable causes to help make a positive difference in the lives of others.
Consider the Detroit Lions Cheerleaders to elevate the energy at your next event! For more information, visit: https://www.detroitlions.com/cheerleaders/appearance-request
Candidates interested in auditioning to become a Detroit Lions Cheerleader are encouraged to go to https://www.detroitlions.com/cheerleaders/ for more information regarding annual auditions.
Baby Items & Diaper Bags
Infant items in a clear bag (bottles, formula) are allowed with a child. Diaper bags are not allowed per the NFL bag policy. Please see Items Not Permitted for more information.
Strollers & Carriers
Body Baby Carries may be permitted after passing inspection. Strollers and other types of hand held carriers and car seats are not permitted.
Medically necessary items including small soft pack coolers and breast pumps may be permitted after passing inspection. Items may be brought with or without a child. Please see Nursing/Mother's Room for more information.
Child Ticket Policy
Children two (2) years of age and under will be permitted to enter Ford Field for Detroit Lions home games without a ticket. They must be seated on a parent or guardian's lap and must not interfere with the sightlines and/ or enjoyment of other fans. All patrons three years old and older must have a ticket to gain entrance into Ford Field for Detroit Lions games. Ford Field reserves the right to modify this policy at any time. For other large events, please visit www.fordfield.com or call 313-262-2222, Option #6 to confirm.
Please see Cub Club & Cub Club Zone for more information.
First Game Certificates
Please see First Lions Game Certificate for more information.
CLUB LEVEL SEATING
Club Seats are located on Levels 2 and 3 and represent the ultimate in luxury with first-class concessions, upscale cuisine, access to club lounges, padded seats with cup holders, private restrooms and much more. Club guests can access both the South Club and the Comerica Gridiron Club.
Club Seating Sections:
- Club 200C - 214C South side of the stadium. Guest can take both sets of escalators at Gates A Section 100 or Gate G Section 112. Guests may also access the Beaubien elevators at Section 104 and Gate G elevators at Section 112 to Level 3.
- Club 227C - 234C North side of the stadium on Level 2.
- Club 330C - 332C (Rows 1-5 only in the 300 level sections) North side of the stadium on Level 2 and upstairs.
In order to access the Club Lounges, guests must have the following appropriate ticket or pass:
- Club Seat ticket
- Suite ticket
- Club guest pass (must be accompanied by a stadium ticket)
- Suite guest pass (must be accompanied by a stadium ticket)
- Family Pass
- Dream Seat (DS) Ticket
- Field Level Seats (FLS) Ticket
- Loge Box (LB) Ticket
Comerica Gridiron Club Level 2 & 3 is the two level club space on the north side of the stadium. With full service bars, including a specialty wine bar and three local food partners, this area is the place to enjoy before, during, and after the game.
Guests with Bodman Suite Tickets, Comerica Gridiron Suite Tickets, Plante Moran Terrace Suite Tickets, and Club Tickets (Sections 200C-214C, 227C-234C, 330C-332C) can access the Comerica Gridiron Club on the concourse behind Section 232/233. For access throughout the event, guests will receive a wristband upon entering the Comerica Gridiron Club. Post-game activities for Comerica Gridiron Club ticket holders are hosted in the Level 2 bar area for one hour post-game.
Club 200 is located on Level 3 at the west end of the South Club (above Gate A at Section 200). Club 200 is a full season membership that includes an all-inclusive food & beverage package with two adult beverage vouchers. Guests can access up the sets of escalators at Gate A at Section 100 or Gate G at Section 112 or the Beaubien elevators at Section 104 to Level 3. For access throughout the event, a Club 200 wristband will be provided at the entrance to Club 200, near the seating bowl. Guests will also receive a Club 200 exclusive giveaway. Club 200 will be open up to one hour post-game.
Loge Boxes Please see Loge Boxes
MGM Grand Detroit Tunnel Club This exclusive club can be accessed using the private entrance near at Gate A near Section 100 on the side of the escalators by The Stadium Collection. Guests must have either a Field Level Seat (Section FLS) ticket and pass or a MGM Grand Detroit Tunnel Club pass to access the club space.
Guests have access to the MGM Grand Detroit Tunnel Club three hours prior to kick off until one hour post-game and will have an up-close view of Detroit Lions players leaving and entering the locker room. Food and beverage is available throughout the event in the club. Guests may also order from a limited menu through their in-seat server in the Field Level Seats.
Miller Lite Taproom Pleas see Miller Lite Taproom
Plante Moran Terrace Suites Please see Suites
South Club contains various eateries, three full service bars and the Hall of Legends. The Loge Boxes, Club Level Sections 200C-214C, and Suites C1-C8 are also located in the South Club. Take both sets of escalators at Gate A Section 100 or Gate G Section 112. Guests may also use the Beaubien elevators at Section 104 or Gate G elevators at Section 112 to Level 3.
The South Club will remain open up to one hour after the conclusion of a Lions home game and usually one hour after events and concerts.
COMERICA BANK CARDHOLDERS ENTRANCE
COMERICA GRIDIRON CLUB
COMERICA GRIDIRON SUITES
CONCESSIONS (FOOD & BEVERAGE)
Levy is the official caterer for Ford Field Suites, Club Dining, events and general concessions. Levy is an internationally-recognized company headquartered in Chicago with several restaurants, stadiums and arenas across the U.S. Levy provides a variety of both traditional stadium cuisine and specialty concession stands. Visit the Where to Eat Section at the following link: https://www.fordfield.com/where-to-eat-and-drink.
COUNTDOWN TO KICKOFF (1:00 PM KICKOFF)
12:35 PM - Pre-game, on-field activities
12:52 PM - Opponent Introductions
12:53 PM - Lions Introductions
12:58 PM - National Anthem
1:00 PM - Coin Toss
1:02 PM - Kickoff
Ford Field's crowd management, event management and building security is provided by S.A.F.E. Management. S.A.F.E. is a specifically tailored event & crowd management company that specializes in sport facility and special event management, providing trained Ushers, Ticket Takers, Guest Services & Security positions. The goal is to provide all guests and fans of the Detroit Lions and Ford Field the most pleasant experience possible by creating and maintaining an enjoyable and safe environment, communicating correct information and promoting a professional image.
CROWN ROYAL CORNER BAR & GRILLE
The Crown Royal Corner Bar & Grille is located on Level 2 in the northeast corner of the stadium near Section 222 and features a full bar with a variety of beer. The menu features burgers as well as other pub-style favorites. This lounge is open to all ticket holders beginning when all stadium gates open. Alcohol sales cease at the end of the 3rd quarter.
On most Lions game days, the DTE Power Hour will feature pre-game Tailgate food and drink specials at the Blitz, Bud Light Party Zone, Crown Royal Corner Bar & Grille and Gate D. The Crown Royal Corner Bar & Grille will also feature Trivia Games during Power Hour.
All the action is happening at the Crown Royal Corner Bar & Grille with the live broadcast of our Post-Game Radio Show during The 5th Quarter, featuring game analysis and appearances by Lions players after most Detroit Lions home games. Specials include $2 hot dogs, $3 Labatt Blue and Labatt Blue Light and $3 cocktails.
CUB CLUB & CUB CLUB ZONE
Roary's Cub Club is the official Detroit Lions Fan Club for kids age 14 and under. Be a part of the coolest club in town and sign up for the 2020-2021 season. The Cub Club Memberships are available through the end of November and include a Roary's Cub Club membership kit, the Cub Club quarterly newsletter, exclusive Cub Club events, and more! For more information, please visit www.detroitlions.com/cubclub.
The Cub Club Zone is located on Level 2 above Gate A and across from Section 245. It is the place to be on game day for Cub Club Members and other kids alike. The Cub Club Zone has a face painting booth, Sign of a Lion poster making station, information about Cub Club Memberships, and other great game day activates! Face painting is free for Cub Club members and $2 for non-members. The Cub Club Zone is open until the end of halftime.
DESIGNATED DRIVER PROGRAM
Guests who are 21 years and older can sign up for the Designated Driver Program at the nearest Guest Services location or on the Lions App. Guests pledge not to consume alcoholic beverages and provide responsible transportation for their group members. The stub can be used at any Streats of Detroit concession stand for a free small soft drink or at any Turf Tavern for a non-alcoholic beer. Turf Taverns are located at Sections 105, 128 and 132. Pledge forms can be filled out up until halftime of a Lions home game. All pledge forms must be turned into Gate A Guest Services (behind the escalators) at Section 100 by the end of halftime. One winner will be called by the announcer to win a prize. The winner should visit Gate A Guest Services Desk (behind the escalators) (behind the escalators) at Section 100. The designated driver program can be accessed through the Lions App by opening the app and clicking on the "Gameday" section.
DIRECTIONS TO FORD FIELD
Ford Field is located just south of I-75 (Fisher Freeway) and directly across Brush St. from Comerica Park. For additional information and alternate routes, visit www.detroitlions.com. Find parking anywhere, for now or for later, and pick the place that's best for you. Book a space in just a few easy clicks and enter easily with your mobile parking pass. Visit www.fordfield.com/plan-your-visit/buy-parking or download the Park Whiz app to pre-purchase parking, subject to availability.
FROM SOUTHWEST DETROIT, DOWNRIVER SUBURBS AND TOLEDO:
Follow northbound I-75 (Fisher Freeway) and exit at Grand River Avenue (Exit 50). Proceed on the I-75 service drive across Grand River and Woodward Avenues. Continue on the service drive and turn right onto Brush. Proceed one block, Ford Field will be on your left.
FROM ANN ARBOR, METRO AIRPORT AND WESTERN SUBURBS:
Follow I-94 (Ford Freeway) eastbound to southbound I-75 (Chrysler Freeway) to I-375 and exit at Madison Avenue (exit on the left). Turn right onto St. Antoine at the first light. Proceed one block, Ford Field will be on your left.
FROM LANSING, NOVI, NORTHERN WAYNE AND WESTERN OAKLAND COUNTY SUBURBS:
Take I-96 East to I-75 (Fisher Freeway) North and exit at Grand River Avenue (Exit 50). Proceed on the I-75 Service Drive across Grand River and Woodward Avenues. Continue on the Service Drive and turn right on Brush St. Proceed one block and turn left onto Montcalm, Ford Field will be on the right.
FROM SOUTHFIELD, NORTHWESTERN DETROIT, NORTHERN SUBURBS AND OAKLAND COUNTY:
Follow M-10 (Lodge Freeway) South and exit at Grand River Avenue. Proceed on Grand River to the I-75 Service Drive. Turn left onto the I-75 Service Drive and continue across Woodward Avenue. Continue on the Service Drive and turn right on Brush Street. Proceed one block and turn left onto Montcalm, Ford Field will be on the right.
FROM PONTIAC, TROY AND NORTHERN DETROIT SUBURBS:
Follow southbound I-75 (Chrysler Freeway) to I-375 and exit at Madison Avenue (exit on the left). Turn right onto St. Antoine at the first light. Proceed one block, Ford Field will be on your left.
FROM PORT HURON, GROSSE POINTE AND EASTERN SUBURBS:
Follow I-94 (Ford Freeway) West to I-75 (Chrysler Freeway) South. Follow I-75 South to I-375 and exit at Madison Avenue (exit on the left). Turn right onto St. Antoine at the first light. Proceed one block, Ford Field will be on your left.
FROM CANADA – AMBASSADOR BRIDGE:
Take I-75 (Fisher Freeway) North to exit 50 (Grand River Ave). Proceed on the I-75 service drive across Grand River and Woodward Avenues. Continue on the service drive and turn right on Brush. Proceed one block, Ford Field will be on your left.
FROM CANADA - DETROIT/WINDSOR TUNNEL:
Head straight across Jefferson Avenue onto Randolph. Turn right one block past Jefferson onto Larned. Proceed one block and turn left onto Brush; continue north for 8 blocks and turn right onto Madison Avenue. Travel East 2 blocks and turn left onto St. Antoine. Proceed one block, Ford Field will be on your left.
DRUMLINE – HONOLULU BOOM
The Detroit Lions Honolulu Boom Drumline are high energy percussion artists that perform for Detroit Lions games and private events. For information on how to book this group for your next event or to audition for a coveted spot on the team, contact DLC@lions.nfl.net.
DTE POWER HOUR
Join us for the DTE Power Hour before every home game! For the first 60 minutes after doors open at select locations (unless otherwise posted), the DTE Power Hour gives fans the opportunity to participate in tailgating games and activities and enjoy food and drink specials.
- Game giveaways
- Roar-aoke and the Cash Machine at the Gate A Atrium Section 100
- Spin It To Win It and the One Pride Wheel at the Blitz Level 2 above Gate A
- Chalk Talk and Autographs with Lions Legends
- Opportunity to meet the Cheerleaders
- Trivia at the Corner Bar & Grille
The DTE Power Hour takes place in Blitz, featuring Miller and Miller Lite, on Level 2 above the Gate A Atrium Section 100, the Bud Light Party Zone, featuring Budweiser and Bud Light, at Section 239, the Social at Gate D Section 127, and the Crown Royal Corner Bar & Grille at Section 222. Season Ticket Members also receive their special discount at The Stadium Collection at Section 100 during the DTE Power Hour. Fans who enter Ford Field during the DTE Power Hour will also have the opportunity to receive the giveaway of the game, while supplies last. The gate giveaway will end when all items have been distributed or the DTE Power Hour ends.
Tailgating is allowed at the Eastern Market and other areas outside of the Central Business District. Eastern Market parking is available through the Eastern Market Corporation during Detroit Lions Home games. They provide the largest tailgating location closest to Ford Field and accommodate 750 spaces northeast of the stadium. Located on Russell and Riopelle Streets between Gratiot and Mack Avenues, a ten minute walk from Ford Field. Contact the Eastern Market for rates, shuttle information and questions at 313-833-9300 or log on to www.EasternMarket.org.
Eastern Market Shuttle Buses
During the Lions regular season, Eastern Market buses drop off and pick up area is located at the bus parking area at I-75 Freeway Service Drive. Contact Eastern Market for rates, shuttle information and questions at 313-833-9300 or log on to www.EasternMarket.org.
There are seven areas of passenger elevators located in Ford Field. Proper Tickets and/or Credentials may be required on some elevators to access certain levels of the stadium that may include Club Lounges, Club Seating, Suites, Press areas and other off limit locations. Elevators will be turned off during emergency situations. Elevator locations are as follows:
Elevator #1: Section 100 behind the escalators in the Gate A Atrium on Level 1 - Access to: Level 1, Field and Basement (Credential Required)
Elevators #2, 3, & 4: Section 104/105 on Level 1, Beaubien elevators - Access to: Levels 1 – 7, including the South Club on Level 3 (Sections 200C-214C), Loge Boxes on Level 3 (LB210, LB213, LB214), South Club Suites on Level 3 (Suites C1-C8), Bodman Suites on Levels 4-6 (Suites 400-433, 500-532, & 600-633), and The Rooftop (RFTP) on Level 7
Elevators #7, 8, & 9: Section 111/112 near Gate G and Section 215 on Level 2, St. Antoine Elevators - Access to: Levels 1 – 7, including the South Club on Level 3 (Sections 200C-214C), Loge Boxes on Level 3 (LB210, LB213, LB214), South Club Suites on Level 3 (Suites C1-C8), and the Bodman Suites on Levels 4-6 (Suites 400-433, 500-532, & 600-633)
Elevator #10 Gate G Box Office: Section 112/113 on Level 1 and near the Coppercraft Distillery above Gate G on Level 2 - Access to: Levels 1 – 2
Elevator #12: Section 133/134 and Section 234/235 - Access to: Levels 1 – 2
Elevator #13: Section 127/128 – and Section 232/233 - Access to: Levels 1 – 2
Elevator #15 & 16: Section 127 Gate D and Comerica Gridiron Club Level 2 - Access to: Levels 1 – 5 (Levels 3-5 on the North Side Only), including the Comerica Gridiron Club on Levels 2 and 3, Comerica Gridiron Suites on Level 5 (Suites GS1 – GS8), Plante Moran Terrace Suites on Level 5 (TS1 – TS12), and the Miller Lite Taproom on Level 5 (Miller Lite Taproom accessible on elevators from Level 1 only)
For the safety of all guests, Ford Field has emergency procedures in place. We ask guests to please follow the directions of staff and PA announcer. In the event of an emergency within or around the facility, make every effort to remain calm and remember the following guidelines.
In the event of an emergency shelter in place:
There are certain emergency situations, including severe weather, where guests may be asked to shelter in place. Shelter in place means that guests should remain in their seats or in areas of the concourse, away from glass, until the emergency situation is resolved or severe weather has passed. Guests seated in the seating bowl should remain in their seats.
If there is severe weather, guests should lower head between their legs and cover head with hands and arms.
Guests in the concourse should take cover in the nearest restroom or remain in the concourse away from glass. Guests in the clubs should proceed to the nearest restroom or remain in the club area away from glass. If there is severe weather, guests staying in their seats should lower head between their legs and cover head with hands and arms. Guests in the suites should remain in their suite or proceed to the nearest restroom away from glass. Guests may also be directed to the nearest emergency stairwell for additional shelter locations throughout the stadium. We ask guests to remain calm and wait for further information.
In the event of an emergency evacuation:
- Remain calm.
- Public address and video board announcements will advise guests that the stadium is to be evacuated.
- Elevators and escalators will NOT operate during evacuation.
- Guests on the upper concourse and club levels will be asked to walk down the stairs at a normal pace in an orderly fashion and to leave the stadium through the nearest gate, then proceed to the nearest safe area. Guests on the lower concourse may exit through any gate and then proceed to the nearest safe area.
Disabled and physically impaired guests will be escorted to the nearest exits by an event staff member.
ENTRANCES FOR EVENTS
- Gates will open two hours (unless otherwise noted on www.DetroitLions.com) prior to kick-off for Detroit Lions home games. Opening times for other events will vary. Guests can enter through Gates A, B, C, D, F, G and the Gate G Bridge. All guests will be subject to the inspection procedures which may include a modified pat down, metal detecting hand-wand, walk through metal detectors and bag inspections.
- Ford Field parking areas will open 4.5 hours prior to kick-off.
- All media, with proper credentials, are permitted to enter at various times at the Gate G suite entrance at Section 112, Gate C at Section 236, or at the Gate A Executive Entrance at Section 100.
- Guests will exit Ford Field via Gate A Section 100, Gate B Section 133, Gate C Section 236, Gate D Section 128, Gate E Section 225, Gate F Section 120, Gate G Section 112 and the Gate G Bridge Section 215.
- Guests will exit Ford Field via stairwells, elevators and escalators. No one will be permitted on the field.
- Comerica VIP Entrance for Comerica Bank Credit and Debit Card holders is located at the Brush Street roll up door at Section 140 near Gate A.
Please visit www.FordField.com to view other non-Lion games event specific information.
Escalators to the 200 and 300 levels are located at Gate A at Section 100 and Gate G at Section 112. Only Club and Suite ticket holders and guests with Club or Suite passes may utilize the escalators on Level 2 to access the South Club and Suite levels.
Ford Field is host to multiple events throughout the year. For more information about a specific event at Ford Field, please visit us at www.FordField.com.
All guests are invited to visit the interactive Fan Caves located on the upper concourse between Sections 226 and 235:
Priority Health Knock 'Em Down
FIELD LEVEL SEATS/TUNNEL CLUB
There are 72 Field Level Seats in the west end zone which will provide the most up-close view in the stadium with supreme comfort. A Field Level Seat Ticket is required to sit in these seats and will also have access to the MGM Grand Detroit Tunnel Club. Check-in is located at Gate A near Section 100 on the side of the escalators by The Stadium Collection. Guests will show their mobile ticket at check in to be scanned by a handheld ticket scanner to receive their MGM Grand Detroit Tunnel Club pass.
FIRST AID LOCATIONS
All First Aid locations will open two hours prior to kick-off and remain open a half hour after the game. In the event of minor incidents (i.e. headache, scrapes, etc.), please feel free to walk in to the nearest First Aid location. In case of serious illness or injury please contact the nearest Ford Field representative.
First Aid stations and locations are listed below:
Lower Concourse Level
Main First Aid (#1)---Across from Section 106/107
Gate G (#2)---Section 113
Gate B (#3)---Section 133
Upper Concourse Level
Gate E (#4)---Section 225
Gate C (#5)---Section 236
Suites Levels *(Proper Ticket/Credential required) *
(#6)---Adjacent to Suite 417
If there is blood or bodily fluids present or there is the potential to come in contact with another person's skin, blood or bodily fluids, take precautions to protect your skin and body passages. Do not attempt to clean up these types of hazardous fluids unless with proper, authorized equipment. The nearest Ford Field representative should be contacted immediately to request housekeeping for proper clean up.
FIRST LIONS GAME CERTIFICATE
Children 14 years of age and under can request a First Lions Game Certificate at Ford Field during Detroit Lions home games. The certificates are free of charge and will be available throughout the game at the Guest Service Desks at Gate C at Section 236, Gate G at Section 112, and South Club West at Level 3 at the Beaubien elevators. Children must be present at the Guest Service Desk to receive a certificate. Most Guest Service Desks will also have First Game Buttons to share with first time children at Ford Field. The First Lions Game Certificates are available during the regular season.
FOOTBALL EDUCATION/YOUTH FOOTBALL
Detroit Lions Football Education provides educational experiences for children, parents, and coaches focusing on character development, player health and safety, coaching knowledge, football and fun! From Summer Football Camps and Educational School Assemblies, to Halftime Youth Football Games and Parent-Child Clinics, there certainly is a program for you! For more information please visit www.DetroitLions.com/FootballEducation.
FOOTBALL RETURN POLICY (GAMEDAY SEATING BOWL)
Footballs that enter the seating area during pre-game and warm-up periods must be returned to the field. Any balls that enter the seating area during regular game play may be kept by guests.
FORD MOTOR COMPANY
Ford Motor Company is the official naming rights holder and largest sponsor of the Detroit Lions at Ford Field.
GATE OPENING TIME
GUEST CODE OF CONDUCT
The conduct policies at Ford Field are in accordance with the NFL and developed as a service to our loyal fans to assist in providing exceptional experiences in a fun and safe environment.
Ford Field stands committed to providing exceptional fan experiences. Detroit Lions fans top the NFL in their enthusiasm, team support and sportsmanship. Our image is shaped not only by our players, coaches and employees, but by our fans as well. We strive to create a high-energy environment to lend support to our team, while maintaining a safe and exciting atmosphere. We need your help by abiding by the policies below.
The following guidelines have been established for guest behavior:
- Please restrict movement in the seating area during game action.
- Sit only in your ticketed seat and show tickets to a Ford Field representative upon request. Standing or sitting in seating bowl passage-ways, aisles or stairways is prohibited.
- While standing and cheering is permitted, please keep in mind that continued standing can interfere with others' ability to enjoy the game from their seats. To be courteous to all guests, we ask fans to stand and cheer when appropriate with the flow of the game (majority rules).
- Never take matters into your own hands. Contact the nearest Ford Field representative if any issue arises or text "Lions" with issue and location to 69050 (standard message and data rates may apply).
The following actions may lead to ticket revocation, ejection and/or arrest:
- Displaying inconsiderate or otherwise inappropriate behavior towards others.
- Behavior that is unruly, disruptive or illegal in nature.
- Using foul or abusive language or obscene gestures.
- Intoxication or other signs of alcohol or substance impairment that results in irresponsible behavior.
- Interference with the progress of the game including throwing objects onto the field.
- Violating the no smoking policy.
- Attempting to access areas without the proper ticket and/or credential, or misuse of tickets and/or credentials.
- Wearing obscene or indecent clothing.
- Damage or destruction to the building or property surrounding Ford Field including the parking areas.
- Failing to follow the instructions of Ford Field representatives.
- Failing to provide a ticket to a Ford Field representative upon request.
- Verbal or physical harassment of opposing team fans.
- Sale, promotion, exchange or giveaway of unauthorized handouts, items or goods.
We appreciate your cooperation in making Ford Field an enjoyable, safe and friendly experience for all! Lions Fans, Be Good.
GUEST COMMENT FORMS
Ford Field values all guests' opinions and feedback. Comment forms can be filled out at any Guest Services location. Questions or concerns can also be e-mailed to firstname.lastname@example.org.
GUEST SERVICE LOCATIONS
Guest Services Team Members will help guests with a variety of questions and concerns including lost children, accessible seating, wheelchair escorts, general information, emergencies, etc. The Guest Services locations are at the following sections:
Lower Concourse Level
Gate A---Section 100
Gate B---Section 133
Gate G---Section 112
Upper Concourse Level
Gate C---Section 236
Gate E---Section 225
South Club and Bodman Suites Concierge
West Levels 3-6---at Spiral Stairwell
East Levels 3-6---above Gate G
Comerica Gridiron Club Concierge
Level 2---Section 232
HALL OF LEGENDS
The Hall of Legends is located at the east end of the South Club on Level 3. Guests can access with proper tickets or credentials via both sets of escalators at Gates A Section 100 or Gate G Section 112. Guests may also use the Beaubien elevators at Section 104 or Gate G elevators at Section 112 to Level 3. The Hall of Legends is the premier all-inclusive destination at Ford Field! From pregame through postgame, club and suite level guests who purchase this exclusive add-on can feast on a wide variety of elevated fan favorites, with new items offered throughout the game. With a redesigned layout, plenty of comfortable seating and your own private bar, The Hall of Legends will redefine the premium game day experience. For more information about this opportunity for Club Season Ticket Members, please call the Ticket Office at 313-262-2222 Option #1 during regular business hours (Monday – Friday, 9 AM – 5 PM). Guests will be given a wristband at check-in on gameday to provide them access to the Hall of Legends. Guests will also need to have a Club ticket in order to access the Club Level.
HAND BILLS/PASS OUT MATERIALS
No handbills or promotional materials from outside organizations may be passed out or handed to guests of Ford Field. Please see the Guest Code of Conduct for more information.
Ford Field ranks top among all stadiums in providing a clean and safe environment. The Professional Group is the official cleaning services partner of the Detroit Lions. The goal of the Housekeeping department is to ensure the highest degree of satisfaction. If at any time you observe an area of the facility that requires cleaning during a game/event, please contact the nearest Ford Field representative or use our Text Assist service by texting Lions with issue and location to 69050. Please provide the specific location and as much detail as possible so that the staff will be prepared with the correct equipment.
Huddle Hall is located behind The Stadium Collection near Section 100 and the Gate A Executive Entrance.
INFANT/BABY/CHILDREN TICKET POLICY
Ford Field reserves the right to inspect all persons and items that enter Ford Field. Everyone entering Ford Field are subject to a visual inspection, bag inspection, pat down and metal detecting hand wands and/or walk-through metal detectors. With the tendering of the ticket and entering the stadium, each guest consents to such inspections and waives any related claims against the NFL, its Member Clubs, its affiliates, or its agents. Electing not to consent to these inspections yields denied entry into the stadium. Depending on varying circumstances, additional security measures may be implemented to ensure the safety of all guests and personnel within the facility. Guests needing assistance during the Inspection Process should request to speak with a Supervisor.
ITEMS NOT PERMITTED IN THE STADIUM
The items not permitted into Ford Field, stadium plaza areas, stadium gates, or when approaching queue lines of guests waiting entry into the stadium are in accordance with the NFL Best Practices and are strictly enforced during Detroit Lions home football games.
Prior to gate entry, guests should return prohibited items to their vehicles. Ford Field is not responsible for any items left at the gates or in the trash receptacles. Under no circumstances will the items be checked at the gates. Bag check trucks are located outside the stadium at Gates A and F for $10 for Lions games only. Prohibited items may also be confiscated by staff.
Guests are strongly encouraged to not bring any type of large bags. Guests should come prepared to show keys, cell phones or other large metal items in their hands during the screening process. Please follow all signage and direction from security personnel. Early entry is encouraged.
As a reminder, smoking is prohibited inside of the stadium. This includes the use of electronic cigarettes and vaporizers. Ford Field reserves the right to expand or modify the prohibited items at any time.
The following items may be permitted after inspection:
- NFL Policy: Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12"
- One-gallon clear plastic freezer bag (Ziploc bag or similar)
- Small clutch bags, camera & binocular cases, not exceeding 4.5" x 6.5", with or without a handle or strap, can be taken into the stadium with one of the clear plastic bag options. For more information, visit www.nfl.com/allclear
- Medically necessary items including insulin, medication, portable oxygen, small soft pack coolers and breast pumps
- Infant items in a clear bag (bottles, formula) are allowed with a child. Diaper bags are not allowed per the NFL bag policy
- Small radios (must be used with an earpiece or headphones)
- Umbrellas, small compact only. Must be placed securely under the seat.
- Handheld posters & signs without poles or sticks. Must not block another guest's view.
- Battery operated clothing or signs if approved after thorough inspection
- Football helmets. Altered helmets equipped with spikes or any other item they can be used as a weapon are not permitted
- Tablets (iPads, Kindles, etc.) Inappropriate subject matter should not be displayed & must not block another guest's view
Prohibited and restricted items include but are not limited to:
- NFL Policy: purses large than a clutch bag, coolers, briefcases, backpacks, diaper bags, grocery & paper bags, duffle bags, computer bags, or luggage of any kind.
- Aerosol cans (hairspray, mace, pepper spray, etc.)
- Animals (except certified service animals to aid guests with disabilities)
- Backpacks, luggage, grocery & paper bags, duffle bags, large bags, large purses or large camera cases
- Balloons (air or helium)
- Balls (beach balls, footballs, etc.)
- Banners or large flags
- Cameras with lenses longer than five inches
- Decals, stickers, confetti or glitter
- Drones and/or remote controlled aircraft
- Electronic equipment including laptop computers, video recorders, tripods & wearable video cameras including GoPros
- Food, beverages or liquids (cans, bottles, boxes, flasks, etc.)
- Handouts, items or goods intended for unauthorized sale, promotion, exchange or giveaway
- Illegal substances
- Knives, pocket knives, box cutters, scissors, etc.
- Laser pointers
- Markers (permanent) and/or paint
- Noisemaking devices (bells, horns, kazoos, whistles, etc.)
- Objects that can be used as missiles or projectiles (sticks, poles, bats, clubs, Frisbees, etc.)
- Offensive or profane messages or images on signs and clothing that are distasteful or indecent
- Seat Cushions
- Selfie Sticks
- Strollers and infant car seats or carriers
- Umbrellas (large size)
- Wrapped gifts
*No weapons are allowed in the stadium. Possession of a firearm or any other weapon is strictly forbidden. Possession of such a weapon will result in immediate confiscation, ejection and possible arrest.
Per the NFL, only sworn on duty law enforcement officers acting in their official capacity working at Ford Field are able to carry a weapon.
OTHER FORD FIELD EVENTS:
Please visit www.FordField.com to view non-Lion games event specific information.
Please see Cub Club & Cub Club Zone
KIDS POST-GAME TOUCHDOWN (TD) RUN
After most Detroit Lions home games this season, kids ages 5 to 14 can score a touchdown on the field and receive a complimentary mini football (while supplies last). To participate, line up at the lower concourse Level 1 behind Section 121/122 immediately following the game. Visit www.DetroitLions.com/tdrun to register to run online and enter to win cool Lions prizes for your child like an autographed football or a registration to a future Lions Youth Football camp. Pre-registration is not required.
LAW ENFORCEMENT COALTION
The Ford Field Law Enforcement Coalition comprised of Detroit Police, Michigan State Police, Wayne State University Police, Federal Reserve Police, and Wayne County Sheriffs are on hand during Lions home games and other events to assist with all safety and security concerns. They may arrest or eject for violations of the Guest Code of Conduct, disorderly conduct or violations of local ordinances. Per Ford Field and the NFL, only sworn on duty law enforcement officers acting in their official capacity working as an agent of Ford Field can carry their service weapon(s) inside of the stadium.
Limousine drop-off and pick-up is located on Montcalm between Witherell and Brush. After dropping off guests, limousines are required to park in an alternative location. Staging for pick-ups on Montcalm will begin at the start of the fourth quarter.
Download the official mobile app of the Detroit Lions presented by Ford. Available for iPhone, iPad, and Android as a unique part of the experience for Lions fans. Fans will utilize the Lions App to display their digital ticket for stadium entry. Open the Lions App and click on "My Account" in the bottom left navigation. This will allow fans to sign in with their Ticketmaster and Lions account information. Once logged in, fans can display, transfer and sell their tickets directly within the Lions App.
Fans can use the Lions App for wayfinding in the stadium and find all the great food items, drinks, Guest Service locations, and more! Other features include real-time breaking news, previews of upcoming matchups, schedules, on-demand video clips, game-time action photos, stats, standings, live radio broadcasts, depth charts, augmented reality experiences, real-time traffic information, live in-stadium camera angles, live press conferences, closed captioning and much more. For more information and instructions on using the closed captioning feature please see ADA/Accessibility Information.
LIONS PERKS (LOYALTY PROGRAM/CARD)
Lions Perks is available digitally in the Detroit Lions Mobile App. For a guest to view their Lions Perks, simply follow the steps below:
- Download the Detroit Lions Mobile App on their smart phone (REQUIRED)
- Tap "My Account" at the bottom of the screen
- Login with your registered MyLionsAccount or Ticketmaster email address. If you are a first-time user for MyLionsAccount and have not yet established a MyLionsAccount password, you will need to establish a password at time of signup.
- Click on the Lions Perks Card tile to view the unique digital Lions Perks Card
All fans are encouraged to scan their card upon every in-stadium food & beverage or merchandise purchase. Fans earn sweepstakes entries for each dollar they spend on gamedays. Sweepstakes prizes include Kroger gift cards, pregame field passes, a trip to the Pro Bowl and a trip to the Super Bowl. Fans that participate in Lions Perks also can qualify for unique communications and prizes throughout the year. More information is available at www.LionsPerks.com.
Many Season Ticket Members also earn Lions Loot (formerly known as Ford Field Funds or Levy Bucks) that can be spent in-stadium on food & beverage or merchandise. Lions Loot is accessible by scanning the Lions Perks card at participating concession and merchandise locations. Season Ticket Members receive a BLUE Lions Perks digital Card. All other fans receive a WHITE Lions Perks digital Card. The Lions Perk Card is not a game day ticket and does not grant access into Ford Field.
Premium seating concept experience with comfortable big theater-style seats at Sections 210, 213 & 214 in the South Club on the east end zone near Gate G. Access Loge Boxes via the South Club on Level 3. Take both sets of escalators at Gate A near Section 100 to Level 3, the Beaubien and Beacon elevators or stairs at Section 104/105 to Level 3, or the Gate G escalators or elevators at Section 112/113 to Level 3. The Loge boxes are sold as 4 or 6- person boxes with a clear divider separating them from the traditional club seating.
Loge Box (LB): 4 or 6 person boxes
Section LB 210
Row 1 Seats 1-4 Seats 5-8
Row 2 Seats 1-4 Seats 5-8
Section LB 213
Row 1 Seats 1-4 Seats 5-10
Row 2 Seats 5-8 Seats 9-12
Row 3 Seats 1-4 Seats 5-8
Section LB 214
Row 1 Seats 1-4 Seats 5-8
Row 2 Seats 1-4 Seats 5-8
Row 3 Seats 1-4 Seats 5-8
LOST AND FOUND
During large events, all found property should be turned in to the nearest Guest Service location. For guests looking to claim or inquire about a lost item, please visit the nearest Guest Service location or Gate A Guest Services Desk (behind the escalators) at Section 100, until 1 hour after the game or event. Guests may complete a form indicating the description of the lost item, the last known location, and the guest's contact information. Everything possible will be done to locate the legal owners, and return the property to them.
If you lost an item while at Ford Field please call the Lost & Found hotline at 313-262-2999. Please be prepared to give a full description of the item, the game/event you attended and the possible location where it was lost.
Ford Field is not responsible for lost, abandoned or unclaimed property. Any unclaimed found property will be turned into the Security Command Center after the event. Property coming into the possession of Ford Field will be carefully handled and stored until property is disposed of. Everything possible will be done to locate the legal owners and return the property to them. If the owner(s) cannot be located, the unclaimed property will be disposed of according to State Law Act #238.
LOST OR INACCESSIBLE TICKETS
LOST PARENTS/CHILD REGISTRATION PROGRAM
In an attempt to decrease the number of children who are misplaced during an event, we encourage parents to sign their child up for the Child Registration program. After registering at any Guest Service location, children will receive a wristband with his/her section, seat and parent's cell number in the inside of the band that will assist in helping children find their lost parents. Should a child become lost, they may approach any Ford Field representative who will escort the child to his/her seating location or to Guest Services for additional help.
Ford Field will facilitate the search of lost persons (children, persons needing assistance) inside of Ford Field for all large stadium events. Everything reasonable will be done to locate the missing person and return them to their party.
Please report lost persons to the nearest Ford Field representative or Guest Service location. If possible, guests are asked to report to the Gate A Guest Services Desk (behind the escalators) at Section 100 which will serve as the primary location for all missing parties.
Please provide as much information about the missing person as possible. This information may include but is not limited to: name, age, cell phone number, height, weight, gender, ethnicity, hair/eye color, what the person was wearing, ticket location and where he or she was last seen. Also, if possible, please provide a recent photo of the missing person to Ford Field staff.
Guests may use the Guest Services telephone at Gate A Guest Services Desk (behind the escalators) at Section 100 first to make any phone calls that will lead to finding or locating their party. If an adult guest is lost from their party, we also suggest calling a taxi or cab service for transportation.
The Ford Field Maintenance department will facilitate the inspection and repair of stadium equipment, including seating bowl and restroom areas. Our goal is to provide a safe and comfortable environment for all guests. With over 65,000 seats, it is important for your safety and comfort that guests assist in reporting maintenance concerns to a Team Member or Guest Services on gameday. Guests may also use our Text Assist service by texting Lions with issue and location to 69050. Please provide the specific location and as much detail as possible so that the staff will be prepared with the correct equipment. Guests may also email us at email@example.com.
MERCHANDISE – ONLINE
The Detroit Lions official online retail partner www.shop.detroitlions.com is powered by Fanatics, the market leader for officially licensed sports merchandise. Merchandise purchased online cannot be returned or exchanged in the Stadium Collection.
MERCHANDISE – THE STADIUM COLLECTION
The Stadium Collection store is open all year round; Monday through Friday from 10:00 a.m. to 6:00 p.m. Located inside Gate A, Section 100/101. The Stadium Collection is open during home games from gate opening until one hour post-game, as well as the day before each home game throughout the season. The Lions partnership with Levy includes premiere merchandising capabilities, specializing in Detroit Lions Stadium Exclusive items, Sideline Apparel, and the hottest trends in Fan Gear! Call 313-262-2200 for more information. Store hours are subject to change based on Ford Field events. Follow The Stadium Collection on Facebook and Instagram @thestadiumcollection for exclusive deals and new product announcements.
Additional retail stores are located throughout the stadium on home game days at the following locations:
Section 100 - Gate A---Section 129 - Gate D
Section 113 - Gate G---Section 133 – Gate B
Section 215--Section 221--Section 232--Section 240--Section 246
North Side Level 3 near Comerica Gridiron Club Elevator Lobby
South Side Level 3 near Beaubien Elevator Lobby
Bodman Suites (formerly South Suites) Level 5 near Beaubien Elevator Lobby
Pride Plaza on Brush Street – Merchandise Trailer
MGM GRAND DETROIT TUNNEL CLUB
Lottery tickets for Powerball, Mega Millions, Club Keno, Fantasy 5, Lotto 47 and Daily Games are sold in the Blitz. Instant Ticket (Scratch off) machines are located at Gate G at Section 112 and at Blitz on Level 2 above the Gate A Atrium Section 100. Winning tickets can be redeemed at the Blitz up to $100 (up to $500 at manager's discretion). If money is owed, the amount will appear on the window screen; if there is a $0 balance, no money is owed. The Stadium Collection does not sell lottery tickets.
MILLER LITE TAPROOM
This space is located on Level 5 of the North Side (west end). Guests with Miller Lite Taproom tickets, Comerica Gridiron Suite Tickets, and Plante Moran Terrace Suite Tickets can access this space via the Gate D elevators at Section 127. This area has no designated seating area. All seating is first come first serve. Offers a wide range of social spaces and comfortable lounge seating as well as a full-service bar and stadium fare for purchase. Guests with a Miller Lite Taproom ticket will have their ticket scanned by a representative upon entry to the area to receive a wristband for future access identification for the event.
MOBILE TICKETS ENTRY & TICKET MANAGEMENT
NATIONAL ANTHEM AUDITIONS
Ford Field has three Mother's Nursing/Breastfeeding Rooms. One Nursing Room is located on Level 4 of the Bodman Suites, across from the Beacon/ Beaubien elevators. Mothers without Club or Suite tickets should first visit Gate A Guest Services (behind the escalators) at Section 100 to receive a pass that allows entrance to the Bodman Suites. The room is equipped with comfortable chairs, a baby changing table and a flat screen television. The second Nursing Room is located at Gate B by Section 133. This Nursing Room is across from the Gate B Guest Service desk. For entry or assistance on game or event day, guests will check in at Gate B Guest Services. The third Nursing Room is located across from Gate E at Section 225. For entry or assistance on game or event day, guests will check in at Gate E Guest Services.
Ford Field, in partnership with local parking operators, manages 5,000 parking spaces surrounding Ford Field. There are also numerous privately operated parking facilities (30,000 spaces) within a 20 minute walk to Ford Field. For additional parking information, please contact Ford Field at 313- 262-2000 or log on to www.detroitlions.com or www.fordfield.com. Parking maps are available at the Guest Services locations.
Parking facilities adjacent to Ford Field and Comerica Park are available during games and events on a first come, first serve basis. The Ford Field Parking Deck and Lots 4, 5 & 6 are managed by ABM Parking Services. 61 E. Elizabeth, "D" Garage and the Lions/Tigers Garage are the closest lots managed by Olympia Development. There are numerous parking lots surrounding Ford Field that operate public parking.
We have compiled a listing of preferred lot owners and contact numbers which may be found on the Ford Field Parking Map at www.fordfield.com. Access to Ford Field parking facilities is generally 4.5 hours prior to kick-off. Other parking facility times may vary. Vehicles will be directed into spaces and reserving spaces is not allowed. Grilling and re-entry access is prohibited in parking facilities adjacent to Ford Field unless posted otherwise.
All Ford Field Parking Facilities are ADA compliant. The reserved spaces are for use by guests that have the appropriate disabled permit and a state-issued license plate or placard. An additional disabled parking area will be available for game days only, in Lot 4 (located just north of Ford Field, east of Brush and south of Montcalm) and the Ford Field Parking Deck (on St. Antoine off Madison). The areas are available for guests with disabilities on a first come, first serve basis. For more information, please see ADA/Accessibility Information.
Find parking anywhere, for now or for later, and pick the place that's best for you. Book a space in just a few easy clicks and enter easily with your mobile parking pass. Visit www.fordfield.com/plan-your-visit/buy-parking or download the Park Whiz app to pre-purchase parking, subject to availability.
Limousines Please see Limousines
Tour/Group Buses Please see Buses
Shuttles Please see Shuttles
Tailgating Please see Tailgating
Vehicle Inspections Ford Field reserves the right to inspect all vehicles entering Ford Field's perimeter during games and events.
Detroit People Mover Owned and operated by the Detroit Transportation Corporation, the Detroit People Mover can place fans very close to Ford Field. With 13 stops throughout downtown Detroit, Ford Field guests can find a station conveniently located near almost any parking facility.
The People Mover's nearest stations to Ford Field:
Broadway (3)---Corner of Broadway and John R (next to the Boll Center YMCA)
Greektown (5---Inside Greektown Casino, Level 3
Cadillac Center (4)---Gratiot Ave. & Library (across from 1 Campus Martius Parking Garage)
Grand Circus Park (2)---Park Street & Woodward Ave (in the David M. Whitney Building)
The People Mover fare is $0.75 USD. Both U.S. coins and tokens, which are available in or near each station, are accepted. A total round trip is 15 minutes, with trains arriving at each station every 4-5 minutes. Normal weekday operating hours are 6:30 am-midnight, with an extension to 2 am on Fridays. Weekend hours are 9 am-2 am on Saturday and noon-midnight on Sundays. Times are extended during games and large events.
For more information about the Detroit People Mover, call 800-541-RAIL or 313-224-2160 or visit www.thepeoplemover.com.
PHONE DIRECTORY – NON GAMEDAY
|ADA Accessible Hotline||313-262-2167|
|Ford Field Office||313-262-2000|
|Guest Services||313-262-2222, Option #6|
|Lost & Found||313-262-2999|
|Suite Sales and Premium Seating||313-262-2121|
|The Stadium Collection Retail Store||313-262-2200|
|Ticket Office / Ticket Sales||313-262-2222, Option #1|
Ford Field Office Hours are Monday – Friday, 9 AM – 5 PM (subject to change). Callers may experience extremely high wait times on game day. Please visit the nearest Guest Service location or Box Office Window for additional questions.
PHOTO VIRTUAL EXPERIENCE/AR (AUGMENTED REALITY)
Presented by Henry Ford Health System
Located on the Henry Ford Health System concourse, near Gate G (Section 113), guests can take a virtual photo with one of their favorite Lions players. Guests will pick a player that will project from the monitor onto the backdrop. Guests will stand in front of the backdrop for the photo. The Virtual Photo Experience is free for all guests and is available from gate opening until the end of the 4th quarter.
PLANTE MORAN TERRACE SUITES
The Official Detroit Lions Tailgate is FREE and offers the best entertainment, music, activities, charging stations, local eats and of course, beer & drinks. Pride Plaza does not require a game ticket and is located on Brush Street adjacent to Ford Field. Ticket Holders are not allowed to leave the stadium and reenter.
Owned and operated by M-1 Rail, the Q-Line can place fans very close to Ford Field. With a 6.6-mile circulating streetcar loop serving 12 stops on Woodward Ave.
From Downtown Detroit through Midtown, New Center and the North End, Ford Field guests can find a station conveniently located near almost any parking facility along Woodward Ave. The Q-Line opened to the public on May 12, 2017.
The Q-Line's nearest stations to Ford Field:
Montcalm St (North & South)---East and West Corners of Montcalm and Woodward
Grand Circus (North & South)---East Corner of Witherell and Woodward & West Corner of Park and Woodward
Sproat (North)---East Corner of Winder and Woodward
Adelaide (South)---West Corner of Sproat and Woodward
The Q-Line fare for a day pass is $3.00 which allows unlimited rides on the Q-Line for a consecutive 24 hours from time of purchase. Ticket vending machines are available at every station. Normal weekday operation hours are 6am-11pm Monday-Thursday, 6am-12am on Friday, 8am-12am on Saturday and 8am-8pm on Sunday. On occasion, special events or other activities may lead to extended Q-Line service hours or additional vehicles added to existing service to support anticipated demand. For more information about the Q-Line contact the M-1 Rail Office at 313-528-3044 or visit www.qlinedetroit.com.
WJR AM 760 is the flagship radio station for Detroit Lions football. All Lions Radio Network programming, including live game broadcasts, pre and post-game shows, the regular season weekly show and additional offseason programming will air exclusively on News/Talk 760 WJR.
Post-game radio show: After most Lions home games, all guests can attend the post-game radio show at the Crown Royal Corner Bar and Grill, located on the Level 2 concourse at Section 222.
Live Sports Radios: A specially designed and patented radio receiver earpiece that guests can listen to the WJR broadcast during Detroit Lions home games with no delay. Radios are available for purchase at the Stadium Collection retail store and various locations on the concourse.
Broadcast Team: Dan Miller, is the Lions Radio Network's play-by-play announcer who is joined by former Detroit Lions player Lomas Brown.
The Lions will hold a 50/50 raffle during home games. 50/50 Raffle Kiosks are located throughout the stadium on game days at the following locations:
- Section 100 - Gate A
- Section 120 - Gate F
- Section 104 - Adams St. Concourse
- Section 127 - Gate D
- Section 112 - Gate G
- Section 132 - Gate B
- Section 138 - Brush St. Concourse
- Section 222 - Corner Bar & Grille
- Section 231 - Next to Big Boy
- Section 239 – Bud Light Party Zone
- South Club West Level 3
- South Club East Level 3
- Bodman Suites Level 5
- Pride Plaza on Brush Street - Pre-game only until kickoff
Raffle tickets may be purchased at the following prices:
- 5 for $10
- 20 for $20
- 80 for $40
- 250 for $100
Credit Cards and Cash accepted. Credit Cards may only be used for one transaction during the raffle per game. Sales conclude at the 5 minute mark of the 3rd Quarter. The 50/50 raffle pot will update in real-time on various digital media throughout Ford Field. One winning ticket number will be selected in the fourth quarter of each Lions game at Ford Field by random computer generated drawing. The official winner will be awarded 50% of the raffle proceeds for that date and should report to Gate A Guest Services (behind the escalators) at Section 100 to fill out the prize forms. The remaining net proceeds will benefit Game On Cancer (Henry Ford Cancer Institute) and Detroit Lions Charities. The Winner does not need to be present at the game to claim winnings. For the winning ticket number and additional information please visit www.detroitlions.com/5050.
Guests are encouraged to recycle all plastic pop bottles, water bottles and beer bottles in the recycling containers located throughout the concourses.
Re-entry is not permitted during Detroit Lions games and large events. There is a limited re-entry policy for guests with medical conditions. In order to verify the legitimacy of a guest needing to exit the facility, direct the guest to the nearest Guest Services location. A Guest Services representative will escort the guest to one of the First Aid locations.
If the medical staff deems re-entry necessary, the guest will receive a re-entry stamp. The guest must re-enter at the same gate for inspection and show the re-entry stamp to the Gate Manager. Guests who may have lost a valuable item (i.e. car keys, cell phone, wallet, or purse) may also re-enter with an escort from a gate Supervisor or a member of security.
Ford Field has 105 restrooms most of which are ADA Accessible. This includes 13 family restrooms which are for parents/guardians with children and disabled guests only.
Guests must first download a rideshare app through their smart phone's App store and request a rideshare pick up prior to arriving at the pickup point. The rideshare pick up and drop-off point is located along the southbound W Fisher Service Drive and Witherell, near St. John's Episcopal Church.
Roary is the Detroit Lions mascot and is available for both public and private appearances. Roary may also visit a guests' seats on a Lions home game day as long as the appearance is coordinated at least 2 weeks prior to game day. Roary may also be found pre-game at the Cub Club Zone across from Section 245. Roary is available for special events in the State of Michigan. Interested parties should complete and submit a Roary Appearance Request Form at www.DetroitLions.com/youthprograms/book-roary.html. Roary can also be reached via e-mail at Roary@lions.nfl.net.
SHUTTLES STAGING AREA
The shuttle van and minibus staging area is located on Adams Street, between Witherell and John R. Guests should exit Gate A at Section 100. Shuttles may drop off and pick up their guests in this area. This is strictly a staging area, not a parking area. Drop-offs can begin two hours before game time.
Staging for pickups will begin at the start of the fourth quarter. Please contact area venues for their shuttle service availability. Please see Windsor Tunnel Shuttle Bus for information regarding the Tunnel Bus.
Guests are welcome to display signs in the stadium during events, provided they are not in poor taste, political, offensive, profane or any advertisement. The poster should not impede another guest's view of the playing field, cause a disturbance among other fans, or cover any stadium signage. Ford Field reserves the right to confiscate any sign or poster. Handheld posters & signs without poles or sticks may permitted after inspection. Battery operated signs may also be permitted after thorough inspection. Signs must not block another guest's view.
SILVER SAVINGS (FAN VALUE MENU)
Please see Concessions
While standing and cheering is permitted, please keep in mind that continued standing can interfere with others' ability to enjoy the game from their seats. To be courteous to all guests, we ask fans to stand and cheer when appropriate with the flow of the game (majority rules). Please see Guest Code of Conduct for more information.
For the comfort and health of all fans, Ford Field is a smoke-free facility as required by the Michigan State Law. Smoking is not allowed inside the stadium including all seating areas, restrooms, club lounges, bars and suites. This includes, but is not limited to, electronic cigarettes, vaporizers and tobacco. During Detroit Lions home games & most large events, smoking is only allowed in the following outdoor locations:
During the entire game:
- Gate D Level 1 - Section 128/129
- Gate E – Section 225
30 Minutes after kickoff:
- Gate A - outside on the deck above the Ticket Office. Access through the Executive Entrance (weather permitting)
We thank you for cooperating with the smoking guidelines at Ford Field. "No Smoking" signs are posted in and around Ford Field for further clarification. Guests who fail to comply with the policy after appropriate warnings may be subject to ejection. Please see Guest Code of Conduct for more information. Ford Field reserves the right to modify this policy at any time.
SOCIAL AT GATE D
All guests can enjoy this social gathering space at Gate D Level 1 Section 128/129, which now offers drink specials during DTE Power Hour! The Social Area includes entertainment, comfortable chairs, and televisions for guests to hang out with their friends and fellow fans. There will also be singers on stage and plenty of craft beer and cocktails
For important stadium information and behind-the-scenes content follow Ford Field on these Social Media Channels:
For up to date team information follow the Detroit Lions on these Social Media channels:
You can also add the Detroit Lions on Snapchat at Det-Lions.
SOUTH CLUB SUITES
Click here for the Ford Field Stadium Map
There are a total of 127 suites in Ford Field with 107 suites housed on the south side of the stadium and 20 on the north side.
For questions about suite availability call 313-262-2121. Suite guests are allowed to stay one hour after a Lions game or events.
Prior to an event, suite food orders should be directed to Levy at 313-262-2175. To place a food or beverage order on event days, suite guests may order from our "Day of Event" menu by using the in-suite tablet or by dialing Line 1 from the in suite phone. Suite holders and guests are not allowed to bring drinking glasses or bottles outside of the suite levels. Plastic cups will be available to transfer any beverages upon exiting the Suite levels.
South Club Suites
|LEVEL||THE 20'S SUITES|
|3||C1 - C8|
Bodman Suites Sponsored by Bodman PLC law firm. With their headquarters in Ford Field, Bodman provides savvy business counsel to some of the region's most successful companies and individuals on a broad range of issues, and provides clients with the personal attention of a small firm with the talent and skill expected of the nation's leading law firms.
|LEVEL||THE 20'S SUITES||RED ZONE SUITES|
|4||409 - 419||400 - 408 & 420 - 433|
|5||509 - 519||500 - 508 & 520 - 532|
|6||609 - 619||600 - 608 & 620 - 633|
Directions to the South Club and Bodman Suite Levels: Guests should use the Beaubien elevators at Section 104 or Gate G elevators at Section 112. Access is also available by using both sets of escalators at Gate A Section 100 or Gate G Section 112. South Club Guest Services is located on Level 3 in the Beaubien elevator lobby and near Section 214 on Level 3. Additional Guest Services locations are located on Levels 4 – 6. First Aid is located on Level 4 across from Suite 417.
Loge Boxes Please see Loge Boxes
South Club Level Please see Club Lounges
North Suite Level
|LEVEL||COMERICA GRIDIRON SUITES||PLANTE MORAN TERRACE SUITES|
|5||GS1 - GS8||TS1 - TS12|
Level Comerica Gridiron Suites Plante Moran Terrace Suites
5 GS1 - GS8 TS1 - TS12
Comerica Gridiron Suites These suites are located on Level 5 of the North Side. Guests with Comerica Gridiron Suite tickets only can access the space via the Gate D elevators at Section 128/129 or 232/233.
These suites are labeled GS1-GS8. Comerica Gridiron Suite Ticketholders also have access to the Miller Lite Taproom, the Comerica Gridiron Club, and the South Club. For more information please see Club Lounges.
Plante Moran Terrace Suites These suites are located on Level 5 of the North Side (east end), adjacent to the Comerica Gridiron Suites. Guests with Plante Moran Terrace Suite tickets only can access Level 5 via the Gate D elevators at Section 128/129 or 232/233.
These suites are labeled TS1-TS12. Plante Moran Terrace Suite Ticketholders have access to the Miller Lite Taproom, Comerica Gridiron Club, and the South Club. For more information please see Club Lounges.
Comerica Gridiron Club Levels 2 and 3 at Section 232/233. For more information please see Club Lounges.
All suite guests may also utilize the in-suite phone for assistance on game or event days. Comerica Gridiron Suite and Plante Moran Terrace Suite guests may contact the Comerica Gridiron Club Concierge at 313-262-2108. South Side Suite guests may contact the South Club Concierge at 313-262-2106 or 313-262-2107. Suite guests may utilize the following extensions.
Press 1: Food, Beverages and/or Merchandise (Pantry)
Press 2: Emergency (Operations Center)
Press 3: Premium Services Concierge (Ford Field Suite Concierge)
Press 4: General Ford Field Information (Operator)
Unless posted otherwise, traditional tailgating is prohibited in parking facilities adjacent to Ford Field.
The parking rules include:
- No grilling or cooking of any kind
- No trailers or oversized vehicles
- No tents
- Vehicles are to occupy one space per vehicle
- No unruly conduct
Tailgating in Lot 5
An exclusive tailgate location for Season Ticket Members only. The pre-purchased parking pass offers guaranteed access into Lot 5 located on the corner of Brush and Montcalm. Guests may tailgate near their vehicle as long as it does not impede traffic flow in the lot. For more information, Season Ticket Members should contact their account representative at 313-262-2222.
Tailgating at Eastern Market Please see Eastern Market
The taxicab drop-off and pick-up staging area is located on Adams Street between Witherell and John R streets. Guests should exit Gate A at Section 100. All taxicabs are asked to drop-off and pick-up in this reserved area. Contact Checker Cab at 313-963-7000 for service.
Text "LIONS" with Issue and Location to 69050
If you have a problem or wish to discreetly report an unruly fan to Ford Field Stadium Operations you can use your mobile phone to text "LIONS" with issue and location to 69050. Stadium Operations personnel will respond to your request via text message.
Please note: The Text Assist service is operational on Ford Field game and large event days only. There is no charge to use the service. It is a Standard Rate Message service which means the guest is only charged by their wireless provider in accordance with their current text messaging contract. Ford Field will not sell, share, rent or otherwise disclose any mobile numbers unless required to do so by law. Service is available on most major wireless carriers. Guests can report to any Guest Services locations for additional assistance.
THE 5TH QUARTER (POST-GAME ACTIVITY)
Wait out the traffic and stay for a while after the game for the 5th Quarter, an opportunity for all fans to participate in post-game activities at Ford Field.
Post-Game Radio Show and specials at the Crown Royal Bar & Grille – All the action is happening at the Crown Royal Corner Bar & Grille with the live broadcast of our Post-Game Radio Show, featuring game analysis and appearances by Lions players after most Detroit Lions home games. Specials include $2 hot dogs, $3 Labatt Blue and Labatt Blue Light and $3 cocktails. Located on the Level 2 concourse at Section 222.
Premium Clubs & Suites - For our premium guests in the Comerica Gridiron Club (Level 2 only), South Club, Club 200, Plante Moran Terrace Suites, Comerica Gridiron Suites, and the Bodman Suites, these areas will stay open up to one hour post-game. House-made pizza by the slice will be available for $2 per slice at the South Club Bar at Section 207 and grab-and-go options will be available in the Comerica Gridiron Club. Suite guests may remain in their suite until one hour after the completion of the game.
Miller Lite Taproom – The Miller Lite Taproom may stay open up to one hour postgame. Alcohol will stop being served at the end of the 3rd quarter and will resume after the game.
Kids Post-Game Touchdown Run presented by Kroger & United Dairy Industry of Michigan – After most Detroit Lions home games this season, kids ages 5 to 14 can score a touchdown on the field and receive a complimentary mini football (while supplies last). To participate, line up at the lower concourse Level 1 behind Section 121/122 immediately following the game. Visit www.DetroitLions.com/tdrun to register to run online and enter to win cool Lions prizes for your child like an autographed football or a registration to a future Lions Youth Football camp. Pre-registration is not required.
THE ROOFTOP (RFTP)
The Rooftop is accessible via the Beaubien elevators or stairs at Section 104 only to Level 7. Guests will check-in and receive their Rooftop wristband on Level 7. The Rooftop is an In-Game Group location on the South Side of the stadium on Level 7 that is open 2 hours before kick-off and 1-hour post-game for Rooftop Guests. This group location includes all-inclusive food and beverage with 2 adult beverage vouchers. For more information and to inquire about purchasing Group Tickets, please call the Ticket Office at 313-262-2222, Option #1 (Monday – Friday, 9 AM – 5 PM).
TICKET OFFICE & POLICIES
During Detroit Lions home games and large events
Tickets for day of game/event:
- The Ticket Office ticket sales windows are located outside of Gate A at Section 100 on the southwest side of the stadium on Brush St. (unless otherwise designated). Guests may purchase tickets for the game or event happening on that day and/or pick up Will Call tickets at any of the available windows.
- The Ticket Office/Gate A windows will open three hours prior to kick off/event start time. Times are subject to change. Contact the Ticket Office at 313-262-2008 to verify.
- For questions about tickets purchased from any source other than Ford Field, detroitlions.com/tickets, ticketmaster.com, NFL Ticket Exchange, or any other authorized member of the Official NFL Licensed Ticket Network, guests should contact the source from which the tickets were purchased.
Tickets for upcoming game/events:
- The Advance Ticket Windows are located inside of Ford Field at the Gate A Atrium located on the side of the escalators by Section 100 and Gate G located next to the escalators by Section 112. Tickets for upcoming events may be purchased (based on availability). The Advance Ticket Windows are open at gate opening and will remain open until the end of the game for all Detroit Lions football games. Schedule may be subject to change for Ford Field special events dependent on special event requirements.
During regular business hours:
- The Ticket Office is located outside at Gate G at Section 112 on St. Antoine St.
- Ticket customers may park in the 20-minute lot if available on the corner of St. Antoine St. & Beacon St. or in the Ford Field Parking Deck.
- Office hours are Monday through Friday from 10:00 a.m. to 6:00 p.m. (subject to change on holidays and event days).
- Guests may call 313-262-2008 or log on to www.DetroitLions.com/tickets for more information.
Ticketmaster is the primary ticketing provider for the Detroit Lions and Ford Field. Tickets may be purchased at detroitlions.com/tickets or at ticketmaster.com. Tickets may also be purchased in person at the Ford Field Ticket Office, located at Gate G on St. Antoine St., Monday - Friday from 10:00am until 6:00pm.
Mobile Ticket Entry & Digital Ticket Management
In accordance with the National Football League's digital ticketing policies, all NFL teams are required to deliver tickets digitally. All Detroit Lions tickets and parking passes will be delivered digitally into guests personal My Lions Account powered by Ticketmaster's convenient digital ticketing platform. Screenshots/PDF's will not work at the gate. To ensure guests are able to enter the venue they must present their tickets using the method described below. A mobile/digital ticket is the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud. It's our goal to make a guests Detroit Lions experience the very best. Digital tickets provide:
- Quick and easy entry to all Detroit Lions games and Ford Field special events using your mobile phone or smart device
- Instant access to your single event or season tickets through the Official Detroit Lions app or www.detroitlions.com.
- The ability to manage, send, donate or sell your tickets within your personal ticket management account linked directly to your email address used at time of ticket purchase
- Reduced risk of lost, stolen, counterfeit or forgotten tickets
Mobile tickets are fully transferable before guests have their tickets scanned and enter Ford Field. Guests with any specific mobile or digital ticketing issues or questions should visit the ticket specialists at the gates or the Ticket Resolution tables at Gates A, B, C, D, G & G Bridge (subject to change). For more information regarding digital ticketing and mobile entry please visit www.detroitlions.com/digital.
SeatGeek is an official partner of the Detroit Lions and the NFL authorized Ticket Network. For questions regarding Seat Geek, guests should contact Seat Geek Customer Service:
StubHub is an official partner of the Detroit Lions and the NFL authorized Ticket Network. For questions regarding StubHub, guests should contact the StubHub Customer Service:
National Toll Free Phone Number: 1-866-STUBHUB (788-2482)
NFL Ticket Exchange
The Detroit Lions have a secondary market partnership with NFL Ticket Exchange by Ticketmaster. Guests with questions about tickets purchased on Ticketmaster, NFL Ticket Exchange, or an Authorized Ticket Network should contact the Ford Field Ticket Office at 313-262-2008.
Disabled/ADA Seat Relocation Please see ADA/Accessibility Information
If duplicate or counterfeit tickets exist, please notify an usher or Supervisor who will take both sets of ticket holders to the closest Ticket Office to the incident for a resolution.
Children two (2) years of age and under will be permitted to enter Ford Field for Detroit Lions home games without a ticket. They must be seated on a parent or guardian's lap and must not interfere with the sightlines and/ or enjoyment of other fans. Strollers and car seat carriers are not permitted. Per the NFL bag Policy, diaper bags are not allowed. Parents can carry items in a clear bag. Please see Items Not Permitted for more information. All patrons three years old and older must have a ticket to gain entrance into Ford Field for Detroit Lions games. Ford Field reserves the right to modify this policy at any time. For other large events, please visit www.fordfield.com or call 313-262-2222 to confirm.
Lost or otherwise inaccessible Tickets
Guest with tickets which are lost, destroyed, or otherwise inaccessible may report to the outside Gate A or Gate G ticket windows. On game or event day, the Ticket Office will begin offering assistance three hours prior to the start of the event unless otherwise designated. The Ticket Office will attempt to resolve the ticket issues. This policy also applies to tickets that are presented at the Ford Field entrance gates bearing the wrong date. If possible, guests should contact the Ticket Office at 313-262-2008 prior to the event date for resolution. Please note that the ticket owner of record must be present and be able to provide Photo ID to verify ownership of the ticket(s) in question.
A ticket is a revocable license. It may be revoked and admission refused at the sole discretion of Ford Field and the Detroit Lions.
Ford Field and the Detroit Lions reserve the right, without the refund of any portion of the ticket purchase price, to refuse admission or eject any person whose conduct is deemed disorderly or fails to comply with the terms and conditions contained therein including the Guest Code of Conduct.
Guests are at their own risk with respect to the dangers incidental to football games and other events whether occurring prior to, during, or after the actual game or event. Ford Field and the Detroit Lions are not responsible for lost, stolen, or damaged property or personal injury.
The resale of tickets is not permitted on Ford Field grounds. Ford Field abides by the City of Detroit Municipal Codes:
Sec. 5-1-2. - Sales at price greater than printed on ticket prohibited. Unless authorized by state law or by this Code, no person shall sell, or offer for sale, any ticket of admission to any athletic event, concert, public entertainment, show, or theater at a price greater than the price that is printed on the ticket.(Ord. No. 11-04, § 1, 3-24-04)
Sec. 5-1-3. - Sale of tickets for admission to athletic events, concerts, public entertainments, or shows prohibited on private property without permission, and on public places within five hundred (500) feet of the structure where the ticket is to be used.
(a) No person shall stand, or remain, on private property without written permission from the owner, or his or her designee, for the purpose of selling, or offering for sale, any ticket of admission to an athletic event, a concert, a public entertainment, a show, or a theater.
(b) No person shall sell, or offer for sale, any ticket of admission to an athletic event, a concert, a public entertainment, a show, or a theater on any public street, alley, sidewalk or other public place that is within five hundred (500) feet of the structure which houses the athletic facility, the concert hall, the public entertainment facility, or the theater where the ticket will be used. (Ord. No. 11-04, § 1, 3-24-04)
Will Call Tickets
The Ford Field Ticket Office Will Call windows are located outside on Brush St. at Gate A.
During Lions home games and most Ford Field events and concerts, Will Call tickets may be picked up & dropped off at any Gate A ticket window, starting three hours before the start of the game or event. Tickets will not be released if the name and/or photo on the ID or credit card does not match.
Guests should Manage/Transfer their tickets on the Detroit Lions Mobile App or mylionsaccount.com. In the rare case that this is not possible guests may utilize Will Call. In order to pick up Will Call tickets, guests are required to present:
- A valid state or government issued photo ID, driver's license or passport. A valid ID must be duly issued by a government agency and include a photo and a signature.
- The credit card used to purchase the tickets.
- The order or confirmation number.
In order to drop off tickets for Will Call, guests must provide accurate information and comply with the following terms:
- The ticket envelope must be filled out legibility with the correct name and exact spelling as it appears on the photo ID of the person picking up the tickets. Also write the number of ticket(s) that are being left, your name and your cell phone number (individual leaving the tickets).
- Guests can only drop off a maximum of two (2) envelopes.
Ford Field reserves the right to refuse or modify this policy at any time and is not responsible for invalid tickets that do not scan into the stadium. Will Call will not be accepted if the original account holder or purchaser cannot be validated. Early arrival at least one hour prior to the start of the game or event is encouraged to avoid long lines. Visit www.detroitlions.com/digital for more information about digital ticketing and mobile entry at Ford Field.
The Detroit Lions and Ford Field may revoke the season tickets of those individuals whose conduct is determined inappropriate and in violation of the Guest Code of Conduct. Please be aware that the account holder is responsible for ensuring that persons occupying any seats licensed to the account act and conduct themselves according to the Guest Code of Conduct. Should a guest using the season tickets behave in unacceptable ways, the season tickets may be revoked without refund, even if the Season Ticket Holder is not directly involved. Report any unruly and unacceptable conduct to Ford Field security.
TICKET SALES BOOTH GAMEDAY
The Ticketing & Premium Seating Headquarters is located at Section 111. Sales Account Executives are available to assist Season Ticket Members with questions regarding their account. Non Season Ticket Members & Groups leaders can also receive information about memberships and benefits. The Ticket Sales Booth is staffed from gate opening until the end of half-time. Please note Game Day Giveaway items are not distributed at this booth.
TICKET SEAT UPGRADES
Looking to upgrade your seats at a Detroit Lions home game? Simply download the Detroit Lions Mobile App on your smart phone's App Store and navigate to More on the bottom of the app and then Seat Upgrades to sign up for access to Ticket Upgrades. After signing up, guests can shop for, select and buy Ticket Upgrades. Upgrades are subject to price and availability. Ticket Upgrades, if available, are only offered through the Detroit Lions Mobile app.
We invite our guests to visit Ford Field for a behind-the-scenes tour. Get a peek at a Ford Field suite, the Lions locker room and walk down the tunnel to the field and stand on the turf for a player's view of the stadium.
Ford Field Tours are offered to the public at 11:00 a.m. and 1:00 p.m. on Mondays, Thursdays and Fridays from September – December. From January – July tours are offered twice a week on Mondays and Fridays. Each tour will start from Gate G on St. Antoine Street, and will last approximately one hour. Tour prices are $10 for adults and $7 for children and senior citizens. Children 5 years old and under are free. Ford Field tenants may receive an additional discount. Groups of 25 or more can schedule a private tour by calling 313-262-2396. Tours will not be conducted on weekends, large event days and major holidays. Tours and rates are subject to change/ cancellation and routes may vary according to availability. Wedding photo opportunities may be available.
Please call the tour hotline at 313-262-2100 for prices and available dates for photo opportunities. For additional information and to book your tour online, log on to www.fordfield.com under Stadium Info.
Small and compact umbrellas may be permitted after inspection. They must be placed securely under the seat. Ford Field reserves the right to expand or modify this policy at any time. For more information, please see Items Not Permitted.
Please see Parking
VIDEO CAMERAS & RECORDING POLICY
Electronic equipment including video recorders, tripods & wearable video cameras including GoPros are not permitted. Ford Field reserves the right to expand or modify this policy at any time. For more information, please see Items Not Permitted.
Unauthorized transmission of accounts or descriptions of the game, including play-by-play data, is strictly prohibited. Violators may be subject to ejection from the stadium. Thank you for your cooperation.
WiFi is available to all guests with mobile smartphone devices regardless of cell service provider. Guests entering the perimeter of the stadium can connect to stadium WiFi by selecting 'Ford Field WiFi.'
Many existing Verizon customers will automatically be authenticated to VerizonWifiAccess depending on their mobile device and operating system. To access the network, users will be required to disable personal mobile hotspots on their device while connected.
WILL CALL TICKETS
WINDSOR TUNNEL SHUTTLE BUS
The Tunnel Bus, operated by Transit Windsor, offers transportation between downtown Windsor and Detroit for Lions regular season home games & most pre-season games and large events. The pick-up location after the game is at the Gratiot and Antietam bus stop, just East of Ford Field near I-375.
The Opera House is no longer a pick up location. Direct guests to exit Gate G at Section 112 and turn right. Head east on Gratiot. Buses will pick up at this location up to 60 minutes post-game (overtime included) or event. A second pick up area is located at the Tunnel Plaza, just south of Mariner's Church, 170 E Jefferson Ave, near the Renaissance Center. This location has shuttle service every half hour, ending at midnight. Due to traffic congestion in downtown Detroit, Transit Windsor may shorten the route in Detroit. To avoid lengthy delays, customers should walk over to the tunnel plaza (south of Mariner's Church), to board a bus.
A round trip ticket on the Tunnel Bus is $10. Guests do not need a roundtrip ticket to board a tunnel bus in Detroit to go back to Canada. For guests looking to make a one way return trip to Canada, they may pay $5 in cash at one of the bus pick up locations. For more information about Transit Windsor call 519-944-4111 during the week or 519-255-6100 (ext. 6624) on weekends. Guests may visit www.citywindsor.ca/residents/transitwindsor.